Thank you for shopping at Martinez Boost Store. We are committed to delivering your orders in a fast, reliable, and secure manner. This Shipping Policy outlines how we handle shipping, delivery times, rates, and related processes for orders placed on https://martinezboost.store.

If you have any questions or concerns about your shipment, feel free to reach out to us at support@martinezboost.store.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification once your order has been shipped.

During peak seasons or promotional events, processing times may be slightly extended. We appreciate your patience during these periods.

2. Shipping Methods and Delivery Time

We offer multiple shipping options depending on your location and the nature of the products ordered:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days (if available)

• International Shipping: 10–20 business days (depending on destination)

Please note that delivery times are estimates and may vary based on your location, customs delays, or unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

• Shipping method selected

• Delivery address

• Order size and weight

We may offer free shipping on selected items or promotions. Any such offers will be clearly mentioned on our website or during checkout.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and carrier information. You can use this information to track the status of your shipment.

If you do not receive tracking details within 3 business days of placing your order, please contact us at support@martinezboost.store.

5. International Shipping

We currently ship internationally to most countries. However, delivery times may vary due to customs clearance and local delivery services.

Please be aware that international customers are responsible for any customs duties, taxes, or import fees imposed by their country. Martinez Boost Store is not responsible for delays caused by customs.

6. Incorrect or Incomplete Addresses

It is the customer’s responsibility to provide accurate and complete shipping information. If an incorrect or incomplete address is provided:

• We are not liable for any loss or delay.

• Additional shipping fees may apply to resend the order.

Please double-check your shipping details at checkout to avoid delays or failed deliveries.

7. Delayed or Lost Shipments

While we strive for timely deliveries, there may be occasional delays due to:

• Weather conditions

• Carrier issues

• Customs clearance

• High order volumes

If your order is significantly delayed or appears lost, please contact us at support@martinezboost.store, and we’ll do our best to assist you.

8. Damaged Packages

If your package arrives damaged:

1. Take clear photos of the packaging and product.

2. Contact us at support@martinezboost.store within 48 hours of delivery.

3. We will review the issue and provide a replacement or refund where applicable.

9. Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address, unclaimed parcel, or any other reason:

• We will notify you via email.

• You may be responsible for additional shipping fees if reshipment is requested.

10. Contact Us

If you have any questions regarding your order or our shipping process, don’t hesitate to get in touch:

📧 Email: support@martinezboost.store
🌐 Website: https://martinezboost.store